Rabbit Video Chat Help Center

Can I hop in without an account?

Yes. You can drop in and look around with no sign-up at all — the first matches do not ask for a name, an email or a profile. An account becomes useful only when you want to buy coins or keep your balance across devices, and creating one takes an email address and nothing else.

How does matching actually work?

One tap puts you in the queue, and we pair you with someone who is online at that same second — one-on-one, in a private room. The average wait runs about three seconds. If the match is not clicking, tap hop and the next person appears. There is no lobby to browse and no swipe deck to manage; the rabbit video call page walks through the flow step by step.

What is free, and what costs coins?

Free to start means your first matches, your first messages and a first minute of video call are on the house, with no account required to look around. When a match is clicking and you want it to last longer than the free stretch, extended sessions can use coins. Coins are sold in one-time bundles at the prices shown on the pricing page — there is no subscription, no renewal, and nothing that charges you quietly.

Camera or microphone trouble — what do I check first?

Almost every camera or microphone problem is a browser permission. When the site asks for access, choose allow; if you previously blocked it, open your browser’s site settings for rabbitvideochat.live and reset the camera and microphone permissions, then reload.

• Shut any other app that could be using the camera — on many phones, whichever app grabbed it first keeps it.
• On iPhone, use Safari or update your browser; older in-app browsers sometimes block video entirely.
• If the other person cannot hear you, check that the correct microphone is selected in your browser’s device picker.
• Still stuck? Email [email protected] with your device and browser and we will walk you through it.

How do blocking and reporting work?

Every match carries three controls: skip, block and report. Skip simply hops you to the next person. Block makes sure you are not paired with that user again. Report flags the match for human moderators, who review it around the clock — people who cross the line repeatedly, or badly once, lose their access for good. The community guidelines spell out the rules moderators enforce, and is rabbit video chat safe goes deeper on staying comfortable while you chat.

Can the other person record our chat?

RabbitVideoChat itself never records video calls — rooms are private one-on-ones and nothing is stored. But no site can stop the person on the other side from pointing a second phone at the screen, so share only what you would be comfortable seeing elsewhere. Staying anonymous is easy here: no real name, no public profile, and skip the moment something feels off.